PRIVACY POLICY

Introduction

With the new general data protection rules (GDPR) currently under development, data protection is a key consideration. We therefore undertake to respect the confidentiality of all the personal information we collect.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • City
  • Country
  • E-mail address
  • Telephone number
  • Profession

This information is collected via forms and any interaction you have with our website. As mentioned in the next section, we also use cookies and/or log files to gather information about you.

Forms and interaction

Your personal information is collected using forms, i.e.:

  • Website registration form
  • Competitions
We use the information thus obtained for the following purposes:

  • Information / Promotional offers
  • Contact
  • Website management

Your information is also collected through any interaction you have with the website. This may take the following form:

  • Discussion forum
  • Comments
  • Information or for promotional offers
  • Log files and cookies

The main information we collect via log files and cookies is:

  • IP address
  • Operating system
  • Pages visited and searches
  • Day and time of connection

We use these files for the following purposes :

  • To improve and personalise the service we offer
  • Statistics

The right to object and opt out

We are committed to offering you the right to object and opt out in respect of your personal information. By right to object, we mean the option offered to web users to refuse to allow their personal information to be used for certain purposes stipulated at the time of collection. The right to opt out is defined as the ability of web users to request that their personal information is not included in a mailing list, for example.

To exercise these rights, contact us using one of the following methods:

  • Post: Résidence du Bois Madame, 7, 4130 Esneux – Belgium
  • E-mail: info@miloa.eu
  • Telephone: +32 4 355 29 41

Right of access

We undertake to recognise a right of access and rectification to all individuals who wish to consult, modify or even erase the information held about them.

To exercise these rights, contact us using one of the following methods:

  • Post: Résidence du Bois Madame, 7, 4130 Esneux – Belgium
  • E-mail: info@miloa.eu
  • Telephone: +32 4 355 29 41

Security

The personal information we collect is kept in a secure environment. The people working for us are bound to respect the confidential nature of your information.

We use the following measures to keep your personal data secure:

  • Access management – authorised person
  • Access management – individual in question
  • Computer back-up
  • Login / password
  • Firewalls

We undertake to use the latest technologies to maintain a high level of confidentiality and, thus, guarantee the security of your transactions. However, no mechanism can guarantee maximum security, so there is always an element of risk when sending your personal information over the internet.

Legislation

We undertake to comply with the statutory data protection provisions.