1. Ownership of the site

This site is the property of MILOA SRL, a company registered at Résidence Bois Madame 7 | 4130 ESNEUX | Belgium, and in the Register of Companies under number 0833.813.483. Intracommunity VAT number: BE0833.813.483.

2. Responsible for the publication

The director of publication is: Madame Estelle LHOESTas manager of the MILOA SRL company.
Telephone: +32 4 355 29 41 | Email: info@miloa.eu

3. Site Hosting

The site is hosted by OVH | SAS au capital de 10 174 560 € | Inscrite au RCS de Lille Métropole 424 761 419 00045 | Head office: 2 rue Kellermann – 59100 ROUBAIX – France

4. Intellectual Property

The reproduction or presentation, in whole or in part, of brands, texts, illustrations, graphics, logotypes, pages, data and any other constituent element of the site by any process or medium whatsoever, is prohibited and constitutes without permission of the publisher, an infringement of intellectual property rights.

5. Data Protection

The MILOA SRL company is responsible for processing the data collected on the MILOA site. Your personal data constitutes confidential data to which we pay particular attention.

Personal data is understood to mean any personal information allowing you to be identified, in particular: surname, first name, e-mail address, telephone number, language used, IP address, type of browser, products consulted.

We may automatically collect certain information when you browse the website. We may also be required to collect information including personal data in the following cases:

  • When you contact us;
  • When you interact with us on social media;
  • When we carry out communication campaigns.

Such information is intended exclusively for internal purposes. You always have the option to refuse to provide your personal data, in which case you will not be able to contact us or request information. Your personal data shall never be shared with third parties or sold.

Your personal data may nevertheless be communicated in application of a law, a regulation, a decision of a regulatory or judicial authority, and if necessary in order to preserve the rights and interests of the MILOA company.

Your personal data will be stored on a nominative database managed internally. It is kept by MILOA for a limited period of time, which does not exceed the duration necessary for the purposes for which it was collected.

6. Purposes of processing

Your personal data may be collected by MILOA for explicit, legitimate and determined purposes in order to ensure:

  • The proper functioning and continuous improvement of the SITE, its services and its functionalities;
  • Management of your orders;
  • Management of requests for the right of access, rectification and opposition, erasure, limitation, portability, right to digital death and the right to lodge a complaint with the CNIL;
  • Development of trade statistics.

In any case, and for each defined purpose, MILOA shall use all the means in its possession to ensure the security and confidentiality of the personal data entrusted to it, in compliance with the laws and regulations in force.

7. Your rights

Under the Data Protection Act and the European Data Protection Regulation (GDPR) and Law No. 2018-133 of February 26, 2018 “on various provisions for adaptation to European Union law in the field of security.”

You have the following rights:

  • Right of access (article 15 GDPR), rectification (article 16 GDPR), updating, completeness of your data
  • Right to block or erase your personal data (article 17 GDPR), when inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited;
  • Right to withdraw your consent at any time (article 13-2c GDPR);
  • Right to limit the processing of your data (article 18 GDPR);
  • Right to oppose the processing of your data (article 21 GDPR);
  • Right to portability of the data you have provided to us, when your data is subject to automated processing based on your consent or on a contract (article 20 GDPR);
  • Right to lodge a complaint with the CNIL of the Commission Nationale de l’Informatique et des Libertés (CNIL), the supervisory authority in charge of compliance with obligations regarding the protection of personal data (Article 77 GDPR).

You can exercise these rights at any time by simple request by e-mail to the following address info@miloa.eu or by post to MILOA SRL | Résidence Bois Madame 7 | 4130 ESNEUX | Belgium, indicating your contact details (surname, first name, address and a copy of a signed identity document) and a legitimate reason when such is required by law (in particular in the event of opposition to the processing).

As responsible for the data MILOA may collect, MILOA undertakes to comply with the legal provisions in force. It undertakes to take reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it processes them.

MILOA undertakes to implement all technical and organizational measures to ensure the security of the processing of personal data and the confidentiality thereof, in application of the Data Protection Act, the European Regulation on the protection of data (RGPD) and Law N°. 2018-133 of February 26, 2018 “on various provisions for adaptation to European Union law in the field of security.”

As such, MILOA uses protection technologies and takes the necessary precautions with regard to the nature of your data and the risks due to our processing, in order to preserve data security.

8. Cookie

The user is informed that when browsing the site, cookies may be installed on the browser software. Cookies are a block of data that do not identify users but only serve to record information relating to navigation on the site. Cookies are managed by your internet browser.

Their purpose is:

  • to improve the functioning of the site;
  • to allow to evaluate the audience of the site.

At any time, you have the option to deactivate the use of these cookies. Your browser can be configured to notify you of the cookies that are installed and to ask you to accept them or not.

You thus have the choice to accept or refuse cookies, on a case-by-case basis, or to refuse them definitively in the manner described at the following address www.cnil.fr.

9. Hypertext links

The Site may contain hypertext links to other websites owned or operated by third parties, over which the MILOA company has no control. These cannot incur liability.

Any creation of hyperlinks to our site is prohibited without prior written consent of the MILOA company.

10. Applicable law and jurisdiction

Any dispute in connection with the use of the MILOA site is subject to Belgian law. Apart from cases where the law does not allow it, the competent courts of Liège have exclusive jurisdiction.